Responsible Gaming

Last Updated: December 7, 2025

Responsible Gaming: Principles and Core Values

At Raja Luck, we are deeply committed to providing a safe, transparent, and responsible gaming environment for all players in India. Our approach to responsible gaming goes beyond mere compliance – it’s a fundamental philosophy that prioritizes player well-being and mental health.

Age Verification and Legal Compliance

Strict Age Requirements:

• Minimum legal age for gaming: 18 years

• Mandatory government-issued ID verification

• Multi-step age authentication process

• Automatic account suspension for age falsification

Players must provide:

• Aadhaar Card

• PAN Card

• Passport

• Voter ID

Financial and Time Management Strategies

Setting Comprehensive Limits Financial Controls:

• Daily deposit limits (₹5,000 – ₹50,000)

• Weekly spending caps

• Monthly transaction restrictions

• Loss limit configurations

Time Management Tools:

• Session duration trackers

• Automatic logout mechanisms

• Customizable time alerts

• Mandatory breaks every 60 minutes

Recognizing Problem Gambling Warning Signs

Behavioral Indicators

• Increasing time spent gambling

• Neglecting personal/professional responsibilities

• Borrowing money to gamble

• Lying about gambling activities

• Chasing losses consistently

Emotional Red Flags

• Anxiety about gambling outcomes

• Depression related to financial losses

• Mood swings connected to gaming results

• Feelings of guilt or shame

Financial Warning Signs

• Unexplained debt

• Missing bill payments

• Selling personal assets

• Frequent loan requests

• Irregular bank transactions

Support Resources and Helplines

National Indian Helplines

• Government Mental Health Helpline: 1075

• SHUT (Society for Health & Unemployment Transfer): 9152987821

• Vandrevala Foundation: 9999666555

International Resources

• GambleAware.org

• BeGambleAware.org

• GamCare.org.uk

Self-Exclusion and Platform Controls

Self-Exclusion Options:

• Temporary account suspension

• Permanent account closure

• Cool-off periods (1 week to 6 months)

• Complete self-exclusion mechanism

Platform Control Tools

• Deposit limit settings

• Reality check notifications

• Session time reminders

• Automatic logout features

• Transparent transaction history

Family Support and Educational Resources

Support for Families

• Counseling referral services

• Educational workshops

• Family intervention guides

• Financial counseling support

Professional Treatment Options

Recommended Treatment Pathways

• Psychological counseling

• Addiction rehabilitation programs

• Support group referrals

• Online and offline therapy options

Our Commitment to Player Welfare

Raja Luck is dedicated to maintaining the highest standards of responsible gaming. We continuously update our policies, tools, and support mechanisms to ensure player safety and mental well-being.

Contact Information

Raja Luck Support

• Website: https://rajaluckgame.app/contact-us/

• Email: [email protected]

• Phone: +917845623091

• Address: Floor 8, Business District, Bandra Kurla Complex, Mumbai, Maharashtra 400051

Remember: Gambling should be a form of entertainment, not a means of financial gain. Play responsibly, stay informed, and prioritize your well-being.